Terms of Service
These Terms of Service apply when you visit yorveta.com, browse our headwear collection, submit an order, purchase a product, contact customer service, or otherwise use services made available by YORVETA, LLC. By continuing to use the website or completing a purchase, you agree to these Terms together with the policies referenced below.
1. Website Operator and Acceptance of Terms
The online store available at yorveta.com is operated by YORVETA, LLC using a self-hosted WordPress website with WooCommerce e-commerce functionality.
These Terms apply to visitors, customers, account users, purchasers, and other persons who access or interact with the website. If you do not agree with them, you should discontinue use of the website and should not submit an order.
2. Eligibility to Use the Website
You may place an order only where you have the legal capacity to enter into the transaction under the laws applicable to you.
If you have not reached the legal age required to enter into a binding contract in your jurisdiction, use of the website must occur with the involvement or authorization of a legally permitted parent, guardian, or responsible adult where required.
You are responsible for ensuring that purchasing and receiving the products offered through yorveta.com is lawful in your location.
3. Website Use
The website may be used for legitimate browsing, purchasing, account, and customer-service purposes.
You may not interfere with normal website operation, attempt to damage or overload the website, introduce malicious software, bypass security measures, access restricted systems, misuse customer information, or attempt unauthorized access to accounts, servers, administrative systems, checkout functions, or payment infrastructure.
4. Product Information
We make reasonable efforts to describe the hats and other headwear sold on yorveta.com accurately, including available information regarding color, material, shape, dimensions, features, sizing, design, and appearance.
Digital displays can reproduce colors differently, and product appearance can also vary according to lighting, photography, monitor calibration, device settings, material texture, and manufacturing tolerances.
Minor differences in stitching, trim positioning, shape, material texture, measurements, packaging, or finishing that do not materially affect normal use do not necessarily mean that a product is defective.
5. Headwear Fit, Care and Customer Responsibility
Customers should review available product information, measurements, sizing details, materials, and care guidance before purchasing headwear.
Fit and appearance can differ according to head size, head shape, hair, preferred wearing position, brim preference, and product construction. Where measurements are supplied, customers are responsible for comparing them with their own requirements before ordering.
Customers are also responsible for using, cleaning, storing, shaping, and caring for products in a manner appropriate to their materials and construction. Damage caused after delivery through improper washing, excessive moisture, crushing, heat, modification, or unsuitable storage may not constitute a product defect.
6. Prices and Currency
The prices displayed on yorveta.com may be updated from time to time. Unless an obvious pricing error has occurred, the price applicable to an order will normally be the amount displayed during checkout when the order is submitted.
Transactions are processed in Euro (EUR) unless the checkout page specifically states otherwise. A bank, card issuer, wallet provider, or other payment provider may apply its own conversion rate or foreign transaction charge where the customer's account uses another currency.
7. Orders and Order Acceptance
Submitting an order through yorveta.com represents a request to purchase the products listed in that order.
An automated confirmation indicates that the order information has been received but does not necessarily mean that final fulfillment or dispatch has occurred.
We may reasonably review, refuse, or cancel an order because of circumstances such as inventory unavailability, payment failure, pricing error, fraud concerns, shipping restrictions, duplicate or abnormal orders, or other legitimate operational issues.
Where we cancel an order after successfully receiving payment, any applicable refund will be returned through the original payment method.
8. Payment
Available payment methods may include Visa, Mastercard, American Express, Discover, Maestro, PayPal, Apple Pay, and Google Pay, depending on availability during checkout.
Transactions are processed using third-party payment service providers including Stripe and PayPal. Complete card numbers, CVV or CVC codes, PayPal passwords, and similar sensitive authentication credentials are not stored on our own servers.
For detailed information concerning accepted payment methods, transaction processing, payment security, failed payments, disputes, and refunds, please review our Payment Policy.
9. Payment Authorization and Fraud Prevention
Before an order enters fulfillment, its payment may be subject to authorization, authentication, automated risk review, fraud screening, or other security checks.
We may hold, refuse, or cancel an order where payment cannot be appropriately verified or where there is a reasonable indication of unauthorized, fraudulent, abusive, or abnormal purchasing activity.
Security controls, internal fraud indicators, and confidential risk-assessment methods do not need to be disclosed where doing so could compromise website or transaction security.
10. Shipping and Delivery
Orders are prepared and shipped in accordance with the delivery procedures published on yorveta.com. Delivery timing depends on the selected service, destination, carrier operations, customs procedures, weather, local delivery conditions, and other relevant factors.
Customers who require expedited delivery may contact us to ask whether an alternative service is available. Additional charges may apply depending on the parcel, destination, and service requested.
Complete information regarding processing, Standard Shipping, estimated transit time, tracking, damaged parcels, signatures, customs obligations, and undeliverable shipments is available in our Shipping Policy.
11. Delivery Addresses
Accurate billing and shipping details must be provided by the customer when an order is submitted.
If an error is identified after ordering, contact [email protected] as soon as possible. We may attempt to correct the information before shipment, but an amendment cannot be guaranteed once the order has entered fulfillment or been transferred to the carrier.
Except where applicable law provides otherwise, we are not responsible for additional costs or delays resulting from incomplete or inaccurate delivery information supplied by the customer.
12. Customs, Duties and Taxes
Orders delivered within the United States are not subject to import customs duties charged to the customer as part of an international import process.
For other destinations, customs duties, VAT, import taxes, brokerage charges, clearance fees, or similar destination charges may be imposed by government authorities or carriers.
Unless another arrangement is displayed at checkout or required by law, such charges remain the customer's responsibility. Further customs and delivery information is available in our Shipping Policy.
13. Returns and Return Eligibility
Eligible items may generally be submitted for return within 30 days from the confirmed delivery date, provided that the applicable return requirements are satisfied.
Headwear returned for a standard change-of-mind return should normally be unused, unworn beyond reasonable fitting, unwashed, clean, unaltered, undamaged, and complete with applicable packaging, tags, accessories, and components.
Products showing significant wear, cosmetics, stains, odors, washing, material damage, deliberate reshaping, damaged brims, removed components, or other substantial changes after delivery may not qualify for a standard return unless applicable law provides otherwise.
For complete eligibility conditions, procedures, damaged-item rules, and return shipping responsibilities, please review our Refund and Returns Policy.
14. Refunds
Where a refund has been approved and processed by us, it will normally be submitted to the original payment method within 7 business days.
After submission, Stripe, PayPal, banks, card issuers, wallet providers, and other financial institutions may require additional time to display the refund in the customer's account.
Complete information concerning refund approval, return inspection, processing periods, return costs, and payment reversals is available in our Refund and Returns Policy.
15. Damaged, Missing or Incorrect Orders
Customers should inspect their shipment promptly after delivery. Where a hat or other product is damaged, missing, materially defective when received, or different from the item ordered, contact [email protected] within 48 hours of delivery.
We may request photographs of the product, carton, shipping label, packaging, damage, or incorrectly supplied item to help verify the issue and, where applicable, communicate with the carrier or fulfillment provider.
Additional procedures can be found in our Shipping Policy and Refund and Returns Policy.
16. Privacy and Personal Information
Personal information collected through yorveta.com is handled according to our Privacy Policy.
Information may be used where reasonably necessary for website operation, order processing, payment administration, fulfillment, delivery, customer support, fraud prevention, transaction records, refunds, dispute handling, security, and legal compliance.
Further information regarding WordPress, WooCommerce, Stripe, PayPal, payment information, cookies, security, retention, international data transfers, and GDPR rights is provided in our Privacy Policy.
17. Intellectual Property
Unless otherwise indicated, original website copy, layout, visual presentation, graphics, branding, logos, photographs owned or licensed by us, and other protected content appearing on yorveta.com are owned by or lawfully used by YORVETA, LLC.
Protected website materials may not be copied, commercially exploited, republished, redistributed, sold, or used to create unauthorized derivative works without appropriate permission, except where applicable law expressly allows the use.
18. Disclaimer and Limitation of Liability
We take reasonable steps to operate yorveta.com accurately and securely, but uninterrupted or error-free access cannot be guaranteed at all times.
To the fullest extent permitted by applicable law, YORVETA, LLC will not be responsible for indirect, special, incidental, or consequential losses arising solely from temporary website outages, external payment interruptions, third-party service failures, carrier delays, or circumstances outside our reasonable control.
No provision in these Terms excludes liability or consumer protections that cannot lawfully be excluded, waived, or restricted.
19. Governing Law, Disputes and Court Proceedings
Where a disagreement arises relating to an order, delivery, payment, return, refund, website use, or these Terms, customers are encouraged to contact [email protected] first so that the matter can be reviewed and an appropriate resolution can be attempted.
If a dispute cannot be settled through reasonable direct communication, either party may pursue the matter before a court of competent jurisdiction, and any issue requiring judicial determination will be resolved through the applicable court process.
These Terms are interpreted subject to applicable law and mandatory consumer-protection requirements. Nothing in these Terms prevents a customer from exercising a right to bring a claim before a court whose jurisdiction cannot legally be excluded.
Where legally permitted, disputes concerning YORVETA, LLC, yorveta.com, purchases completed through the website, or these Terms shall be handled by the competent courts having jurisdiction in relation to 120 N Eagle Creek Dr, Ste 440, Lexington, KY 40509, US.
20. Changes to These Terms and Contact Information
These Terms may be revised where necessary to reflect changes to website functionality, product operations, WooCommerce configuration, payment providers, shipping arrangements, legal obligations, security procedures, or our business practices.
Unless a later effective date is stated or another procedure is required by law, a revised version will take effect when published on yorveta.com. An update will not retroactively remove rights that have already arisen under mandatory applicable law.
These Terms should be read together with the policies referenced above:
Shipping Policy
Refund and Returns Policy
Payment Policy
Privacy Policy
If you have questions about these Terms of Service, please contact us:
Company: YORVETA, LLC
Address: 120 N Eagle Creek Dr, Ste 440, Lexington, KY 40509, US
Email: [email protected]
Phone: +1 (859) 317-4430
Website: yorveta.com